Terms and conditions of use

Effective date: January 1, 2026

These Terms and Conditions (“Terms”) govern your access to and use of this website (the “Site”). The Site is a product demonstration environment operated by Acoustic (“we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1) Demo environment only (no production use)

The Site is provided for demonstration, evaluation, and training purposes only. It may simulate functionality such as customer profiles, segmentation, journeys, analytics, and messaging experiences (including SMS and email workflows).

No real messages are sent from this demo Site unless we explicitly state otherwise in writing. Any “sends,” metrics, or workflows shown may be simulated or sample data.

2) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site.

3) Acceptable use

You agree not to:

Use the Site for any unlawful, harmful, or deceptive purpose

Attempt to access non-public areas, systems, or data

Interfere with or disrupt the Site or its security features

Introduce malware, scripts, automated scraping, or excessive traffic

Reverse engineer, decompile, or attempt to discover source code (except to the extent permitted by law)

Use the Site to store or transmit sensitive personal data

4) Do not submit sensitive information

This is a demo environment. You agree not to submit:

Social Security numbers or government ID numbers

Financial account numbers or payment card data

Login credentials for real services

Precise health/medical information or other sensitive regulated data

Any information you are not authorized to share

If you choose to enter personal information, you represent that you have the right to provide it and that it is appropriate for a demo setting.

5) Privacy and data handling

Your use of the Site is also governed by our Privacy Policy, which describes what information may be collected, how it may be used, and how it may be retained and protected. The Privacy Policy is incorporated into these Terms by reference.

6) Accounts and access (if applicable)

If the Site provides login credentials or gated access:

You are responsible for maintaining the confidentiality of any credentials provided to you

You agree not to share access outside your organization or authorized evaluation group

We may suspend or revoke access at any time to protect the Site or our business interests

7) Intellectual property

The Site and all content, software, designs, trademarks, and related materials are owned by or licensed to [Company Name] and are protected by intellectual property laws.

You may use the Site only for its intended demonstration purpose. You may not copy, reproduce, distribute, publicly display, modify, create derivative works, or exploit any part of the Site except as expressly permitted by us in writing.

8) Feedback

If you provide suggestions, ideas, or feedback about the Site or our products (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free, irrevocable right to use and incorporate that Feedback into our products or services without compensation to you.

9) Third-party services and links

The Site may reference or link to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk.

10) Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that any simulated results or outputs will reflect real-world performance.

11) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY NAME] WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED US $100 (OR THE MINIMUM AMOUNT PERMITTED BY LAW IF A CAP IS NOT ALLOWED).

12) Indemnification

You agree to defend, indemnify, and hold harmless [Company Name] and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Site

Your violation of these Terms

Any data or content you submit to the Site

Your infringement of any intellectual property or other rights of any person or entity

13) Suspension and termination

We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms or if we need to protect the security, integrity, or availability of the Site.

14) Changes to the Site or Terms

We may modify the Site or these Terms at any time. Changes will be effective when posted with an updated “Effective date.” Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

15) Governing law and venue

These Terms are governed by the laws of [State/Commonwealth, Country], without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in [County/City, State], and you consent to their jurisdiction.